Join one of the fastest growing and largest senior living companies in the United States as our next SVP of Operations at beautiful Bonita Springs home office!
About Discovery Senior Living
Discovery Senior Living ranks prominently among the 5 largest senior housing providers in the US, and is nationally renowned for designing, developing, marketing, and operating a multi-brand portfolio of upscale, luxury senior-living communities. With over 250 communities in nearly 40 states, and 15,000 dedicated employees, Discovery Senior Living, with multiple national brands, is one the largest and fastest growing senior living companies in the United States. Recognized as a Great Place to Work, Discovery continues its rapid growth trajectory to lead the industry in providing desirable communities and exceptional lifestyle and value for our residents all while retaining our family-first culture. We’re a 30-year-old innovative company with a rich history of delivering exceptional service and quality care in desirable,enriching residential environments.
Discovery Senior Living is looking for a Sr. VP of Operations to join the leadership team in Bonita Springs, FL.
Bonita Springs,FL and surrounding area is the required location.
The SVP of Operations is responsible for leading and directing the organization to operational excellence and financial success through strategic initiatives. This role oversees asset management, capital planning, resident care and quality assurance, culinary, and regional operations.
Leads, consults and mentor Operational leaders including VPs and AVPs of Resident Care and Quality Assurance, Asset Management, Capital Planning, and Regional Operational Leaders throughout Discovery portfolio.
Refines and implement business plans to enhance the financial performance of communities/regions to ensure strategic growth.
Through subordinates, ensures utilization of expense management system and discipline throughout the organization.
Builds and maintains relationships with capital partners and key stakeholders. Key point of contact for escalated situations.
Represents the organization during the evaluation with potential new capital partners and/or opportunities.
Oversees Flexchoice program, evaluating effectiveness and refinement of economics.
Through subordinates, oversees CAPEX process and program.
Provides input to senior team regarding new brands and products such as Choreography.
Works with members of the Executive Team in policy matters and major decisions impacting Discovery Senior Living.
The primary leader for establishing with senior management team budgets for each enterprise within the organization
Manages the organization’s operations by directing and coordinating activities consistent with established goals, objectives, and policies
Communicates a clear, resident focused vision
Reviews annual resident satisfaction survey. Oversees development and deployment of programs to ensure and increase resident satisfaction.
Manages and oversees the regional operational leaders holding team accountable for achievement of specific and organization wide goals.
Develops plan to meet NOI expectations.
Ensures budgeted revenue is achieved or exceeded by maximizing occupancy
Develops and executes plans to increase occupancy
Reviews monthly financial statements, implements plans of action with Regional DOs for deficiencies
Maintains strong knowledge of competition
Other duties as assigned.
Oversees and/or manage efforts related to recruitment, hiring, employee relations and separations of operational leadership in accordance with policy.
Responsible for delegating authority, responsibility and accountability to the responsible leader.
Lead the Operations team in support of the mission and values of the organization in accordance with community values.
Promote development of team management skills, capabilities and sharing of best practices through participation in and leadership within organization.
In addition to a rewarding career and competitive salary, Discovery offers a comprehensive benefit package.
Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.
A minimum of a Bachelor’s degree in a related field.
Masters Degree strongly preferred.
A minimum of ten (10) years’ experience in a Senior Living leadership role with budgetary, financial and occupancy responsibilities
Discovery Senior Living ranks prominently among the five (5) largest senior housing providers in the US, and is widely renowned for designing, developing, marketing, and operating a growing portfolio of nationally and regionally branded senior living and care communities as unique as the locales and seniors they so proudly serve.
With a nearly 30-year reputation and more than 15,000 existing units or units under development, our company is a recognized industry leader with a penchant for excellence and innovation.
Now, with eyes on the future, Discovery Senior Living is strategically expanding its brand profile, and is pioneering the introduction of “Experiential Living,” our proprietary operating model that’s powering the launch of new, resident-focused programs and experiences created with the next generation of senior clientele in mind.